Frequently Asked Questions
Everything you need to know about bringing Binkmade into your home.
What materials are used in Binkmade products?
We prioritize sustainability and durability, using high-quality materials such as FSC-certified hardwoods, organic cotton, and non-toxic finishes to ensure safety and longevity in your home.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For larger furniture items, please allow 2-3 weeks for specialized white-glove delivery to ensure your items arrive in perfect condition.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What is your return policy?
We offer a 30-day window for returns on most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture pieces are final sale.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery status in real-time.
Are Binkmade products covered by a warranty?
Yes, all our furniture pieces come with a 1-year limited warranty against manufacturing defects. We stand behind the craftsmanship of every item we sell.